The use of Oslofjord Convention Center forms a part of BCC’s long-term strategy linked to international missionary work and events activities, and this weekend Oslofjord invited approximately 40 BCC members to a two-day international workshop at Oslofjord
By: Lise Ø. Larsen – Photo: Arve Solli
The workshop was held from 22nd – 23rd October, and since BCC is Oslofjord Convention Center’s largest customer, the aim with the weekend was to find out BCC’s needs in connection with events both now and in the future.
– We need a future-oriented and effective conference center, and the alternatives we offer should be so unique that no one else has anything like it, says chairman Alf Aadalen, as a welcome and kick off on Saturday morning. And we need the customers’ help in order to develop the best alternatives, Alf continues, and encourages the participants to be proactive and constructively critical.
Ø.
Alf Aadalen wishes us welcome
Knut Olav Røed, Boston Consulting Group
Showed genuine interest
BCC members were invited from all over the world to contribute in revealing the many different customer needs and prerequisites. Oslofjord showed a genuine interest in BCC members who are the prime customer group. The interest first and foremost was expressed through a particularly well organized workshop, which was facilitated by the consultant agency Boston Consulting Group. This genuine interest also became apparent through an exclusive service offered to the BCC members during the whole event. As an important customer group Oslofjord gave the BCC members a unique experience that included the best service so far that has been experienced up to the present day.
Jochen Bahmüller from Dürmenz in Germany is enthusiastic about the whole experience: This has been a proper VIP experience, as a customer I felt myself really well looked after.
In the middle, an enthusiastic Jochen Bahmüller
For Dawn Cinnamon from Ottawa in Canada it is important to represent the target group who travel far to come to Oslofjord: It is important that Oslofjord is also given international input, says Dawn, who came to Norway just to attend the event.
The BCC members felt they had been listened to, and were left with a clear impression that the customers´ opinions would be looked into.
– Of course we are an important customer group and it makes us feel safe and secure to be invited here to give our opinions, says Annette Vedvik from Tønsberg in Norway.
An important part of the weekend’s workshop was the work carried out in groups
Carine Budak from Eiker and Larissa Cinnamon from Ottawa present their suggestions
The various groups put forth their ideas and wishes for the future Oslofjord
BCC member Susi Simons from Salem in USA found it inspiring to take part in the workshop, and experienced that in the course of the weekend the participants’ ideas took shape:
– It really is valuable for us who are conference participants to be able to have an influence on how Oslofjord is formed in the future. I experienced that each one of us came with our contributions, and that the whole picture became something valuable and inspiring, says Susi.
The Heart of the place
The Workshop had special focus on the conference center’s amenities and facilities. The center forms a part of BCC’s long term strategy linked to international missionary work and event activity.
– The conference center is of course the heart of Oslofjord Convention Center, and it should function logically and extremely effectively for our customers, informs Alf Aadalen, who has also been especially satisfied with the result of the workshop:
– What we have got out of the workshop is equity, which shall be exploited and further developed in relation to the vision for Oslofjord, concludes Alf.